Shipping/Receiving Shop Support Coordinator

Job Description


Job Title: Shipping/Receiving Shop Support

Department: Service Department

Reports to: Parts & Service Manger

Job Function:

The position has two primary job functions. First, receiving and unloading of trucks for daily shipments makes up the shipping/receiving component of the role. Second, the shop support role is designed to support the technicians in the shop in improving overall efficiencies to improve turnaround time and customer experience.


  • Have strong communication skills and the knowledge of using s PC and barcode reader for data entry.

  • Able to efficiently coordinate working with internal and external workers of the company.

  • Knowledge of the safety, legal, and handling procedures of goods.

  • Unload inbound freight consisting of equipment, whole good bundles, and parts.

  • Count and sort all inbound goods and authenticate the packing list.

  • Inspect the received goods, making note on the bill of lading and packing slip of any damages and discrepancies.

  • Propose suggestions to the supervisor with regard to the documentation, storage, and procurement of goods.

  • Coordinate with the transporter and other workers of the organization for smoothly receiving of goods.

  • Stage freight in designated area, keep warehouses, and equipment lot clean and in order.

  • Load returnable shipping stands and pallets.

  • Empty small trash dumpsters when needed, and notify trash service when large dumpsters need to be emptied.

  • Effectively manage time.

  • Assist with snow and ice removal.

  • All other duties as assigned.

  • Execute the "Yes We Can" attitude.

Shop Support:

  • Assist technicians with cleaning, testing, and repairing equipment.

  • Treat customers and co-workers in a positive and courteous manner. Promote the Finch Companies and their employees in all departments.

  • Recondition used equipment as assigned by the Service Manager.

  • Maintain a clean and safe work area including the building, lot and machines being serviced.

  • Work hours needed during the busy season to fulfill customers' needs. This includes customer emergencies if a machine breaks down after hours.

  • Assist drivers to keep service vehicles clean in appearance.

  • Care for tools and equipment, follow safety practices, and notify the Service Manager if tools need replaced or new tools are needed.

  • Account for all time and materials used. Properly punch in and out of time cards.

  • Perpetuate self-education on product lines and keep abreast of changes.



Company Description
Working for Finch is both exciting and challenging. We strive to make each employee a part of the Finch family by using your talents and providing plenty of room to grow. If you are interested, please select the link below to view current job openings. We are always looking for quality people to join us in providing the best sales and service experience to our customers!

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