Service Technician

Job Description

Position Overview:

  • Performs all tasks involved with servicing, repairs, and replacement associated with previously installed Reilly Windows and Doors (RWD) product.

  • Follow all standard work methods designated by supervisor and practice safe work habits to ensure productivity is efficient and safe as per company / regulatory requirements.

  • May be required to perform other related or unrelated tasks as necessary.

  • General work schedule: Monday–Friday, 7:00am - 3:30pm (Overtime as necessary).

    Essential Job Functions:

  • Individual must ensure successful completion of all required repairs and servicing issues post installation such as: hardware correction / replacement, realignment of units, removal and reinstallation of glass, caulking, etc.

  • Perform all necessary fabrications including; cutting; sanding; gluing; clamping; glazing; for repair / service for use towards final product.

  • Adhere to all safety policies and procedures instituted by RWD.

  • Uphold professional demeanor and exceptional level of customer service while interfacing with clientele.

  • Maintain verbal communication with department supervisor to manage jobsite progress.

  • Must have clean driving record and operate company vehicles safely in accordance with motor vehicle laws.

  • Performs other related duties and assignments as required.


  • Must be able to follow specific directions.

  • Read blue prints / cut lists as assigned by department supervisor.

  • Field Service Technician is required to inspect units to ensure proper condition (strong attention to detail is necessary).

  • Candidate must be able to provide basic to moderate hand tools for work purposes.

    Other Skills and Abilities:

  • Must be able to self-check own work to ensure accuracy and completeness.

  • Ability to work with minimal supervision and be self motivated.

  • Individual must be able to work as part of a team.

    Experience – Training:

  • High School Diploma or GED required.

  • Additional training may be provided onsite.

    Physical Demands:

  • Position may require extended periods of standing, kneeling, walking, bending, lifting, and or otherwise handling of large / heavy / bulky materials. Such materials include partially assembled and completed units.

  • Must be able to lift / carry / move materials as heavy as 100 lbs. individually, or units exceeding 100 lbs. via “Team-Lift”.

  • May require candidate to work from ladders, scissor lifts, scaffolding, or other complex locations.

Company Description
We at Reilly Windows & Doors believe that working with exceptional people is the key to our success. Through the efforts of our Team members we are a growing and profitable company and an important member of our community.
As a valued member of our team, all regular full-time and part-time employees of Reilly Windows & Doors are offered a competitive and comprehensive benefits package which include two plans under Blue Cross Blue Shield with either an HSA or FSA available, Dependent care, Dental, Vision, Aflac Personal Indemnity Policy, Aflac Cancer Indemnity Plan, Retirement Plan, and an Employee Assistance Program. This package is available to support employees and their families to maintain health, wellness and financial stability. Reilly Windows & Doors offers a Cafeteria Plan therefore benefits that may be chosen are taken out on a pre-tax basis. These benefits will be available to you the first of the month after hire. We look forward to meeting you. !

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